Contact

Contact ClipCompat.

Questions, corrections and feedback can be sent to the verified public contact address below. Please do not attach private footage or other sensitive files.

✓ Verified inbound email✓ No account required✓ No footage required

Public contact

Email contact@clipcompat.com

The address is configured on the ClipCompat domain and has passed an inbound delivery test. Messages are forwarded to a monitored mailbox for review.

Contact emailcontact@clipcompat.com

1
Include the page or tool
Share the ClipCompat URL related to the question when possible.
2
Describe the editing environment
Editor, version, operating system and the visible error message are usually more useful than the footage itself.
3
Use non-sensitive media facts
Codec, container, profile, bit depth, chroma and frame-rate mode can help reproduce a compatibility issue.
4
Keep private media private
Do not attach private footage. If a reproducible file is needed, use a non-sensitive synthetic or redacted sample instead.

Before sending email

Do not send private footage by default.

ClipCompat is designed so the selected video stays in your browser. A support message should normally contain only a description of the problem, the relevant page URL and non-sensitive technical details.

Useful self-service pages

Many questions can be checked immediately.

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